How It Works
Step 1
Share what you need
A few questions about you and the support you want. Or, if you prefer, browse therapists directly.
Step 2
Choose your therapist and time
Review your match, then choose an available time.
Step 3
Meet on secure video
50 minutes inside InnerHub. Nothing to download.
Share what you need
A few questions about you and the support you want.
Choose your therapist and time
Review your match, then choose an available time.
Meet on secure video
50 minutes inside InnerHub. Nothing to download.
An overview
Our practitioners
outside Australia.
Connect with experienced practitioners from outside Australia, bringing different perspectives and years of supporting people through life’s challenges.
Training pathways, at a glance
An example from one of the countries our practitioners come from.
In Brazil, for example
A psychology degree including supervised placements.
At least 800 hours of supervised placements within a 4,000-hour course.
Our practitioners come from different countries. Training requirements vary; individual qualifications are listed on each profile.
Practitioners are not registered with AHPRA in Australia. They are trained overseas; see their profiles for qualifications and home-country registration details.
InnerHub is not a clinical service — our practitioners don’t diagnose conditions or prescribe medication.
Your first conversation
What to expect.
A real conversation with an experienced therapist, from the comfort of your own space.
Book, then find it in your dashboard
Log in and open your booked session. Join a few minutes early using a phone, tablet or computer with a camera and microphone.
Settle in. Set your own pace.
Check your internet connection, get comfortable and talk about what brought you here. You can share as much or as little as feels right.
A private space to talk
Choose a quiet spot where you can speak freely. Sessions use encrypted video in private rooms, with recording disabled in our platform.
How we protect your privacy
New to online therapy? It may feel more natural than you expect. You might even prefer the comfort of your own space, with no travel and more room to fit a conversation into your day.
A little more about security and confidentiality
Our video provider, Daily, documents 256-bit TLS and AES-256 encryption. InnerHub uses private rooms with booking-specific access.
Practitioners have confidentiality obligations, with exceptions such as serious safety risks or disclosure required by law. Our privacy policy explains how we handle personal information under Australian privacy requirements.
Video security details · InnerHub privacy policyInnerHub vs traditional
in-person therapy.
| Feature |  InnerHub | In-office |
|---|---|---|
| Provided by an experienced therapist | Yes | Yes |
| In-office visits | No | Yes |
| Video sessions | Yes | No |
| Easy scheduling | Yes | Varies |
| Easy to switch providers | Yes | Varies |
| Access therapy from anywhere | Yes | No |
| Evening slots, 7–10 pm | Check times | Varies |
Comparing video sessions with physical appointments. Some practices also offer telehealth, online scheduling, provider changes and evening appointments. InnerHub times depend on practitioner availability and your time zone; check the calendar for 7–10 pm slots. Join from a private space with reliable internet.
Get matchedReal stories. Real shifts.
Why so many Australians are choosing InnerHub.
Honest moments from people who made room for themselves, and found support that fits their life.
Hear from our clients
Client testimonial, Kayla, QLD, Australia
Client testimonial, Sam. NSW, Australia
Answers, without the fine print.
Frequently asked questions.
How do I find a therapist?
Answer a few questions to explore a match, or browse therapist profiles directly. Read about their experience, approach and languages before choosing a time.
How do I join my session?
Log in to InnerHub and open your booked session from your dashboard. Be ready a few minutes early to check your camera, microphone and connection.
Do I need to install anything?
No. Sessions run in your browser on a phone, tablet or computer with a camera and microphone. Use a reliable internet connection and a quiet, private space.
Is my video session private?
Sessions use encrypted video in a private, booking-specific room. Our platform does not enable session recording. Confidentiality is subject to professional duties and legal exceptions, including serious safety concerns. Read about privacy and security.
Can I keep the same therapist or try someone else?
Yes. Rebook with the same therapist when they have availability, or choose another practitioner if you would prefer a different fit. You pay only for the sessions you book.
Are evening sessions available?
Evening appointments may be available across our international practitioner network. Check the therapist’s calendar for current times in your time zone.