Real stories. Real shifts.
Why so many Australians are choosing InnerHub.
Honest moments from people who made room for themselves, and found support that fits their life.
Hear from our clients
Client testimonial, Kayla, QLD, Australia
Client testimonial, Sam. NSW, Australia
An overview
Our practitioners
outside Australia.
Connect with experienced practitioners from outside Australia, bringing different perspectives and years of supporting people through life’s challenges.
Training pathways, at a glance
An example from one of the countries our practitioners come from.
In Brazil, for example
A psychology degree including supervised placements.
At least 800 hours of supervised placements within a 4,000-hour course.
Our practitioners come from different countries. Training requirements vary; individual qualifications are listed on each profile.
Meet our therapists
Practitioners are not registered with AHPRA in Australia. They are trained overseas; see their profiles for qualifications and home-country registration details.
InnerHub is not a clinical service — our practitioners don’t diagnose conditions or prescribe medication.
How is A$59.90 possible?
- Experienced practitioners worldwide
- No clinic overhead
- Our mission: to make access to mental health affordable
How It Works
Step 1
Share what you need
A few questions about you and the support you want. Or, if you prefer, browse therapists directly.
Step 2
Choose your therapist and time
Review your match, then choose an available time.
Step 3
Meet on secure video
50 minutes inside InnerHub. Nothing to download.
Share what you need
A few questions about you and the support you want.
Choose your therapist and time
Review your match, then choose an available time.
Meet on secure video
50 minutes inside InnerHub. Nothing to download.
3 reasons to use InnerHub
Price matters
For people who believe therapy should be a consistent habit, but find the cost makes it difficult to keep going — or those trying therapy for the first time who would feel more comfortable giving it a go at a lower price.
Medicare sessions ran out
Therapy is an investment in yourself. When your Medicare sessions run out, you may still want support to keep going.
When time matters
Life happens. You want to talk to someone soon, rather than wait weeks. Find your next available session with a therapist who fits.
Answers, without the fine print.
Frequently asked questions.
What is InnerHub?
InnerHub is an online therapy marketplace that connects Australians with experienced therapists for affordable, secure video sessions. Book in minutes, pay only when you need a session, and avoid the long waitlists and ongoing subscriptions that often make therapy harder to access.
Our mission is to make starting therapy as simple as deciding you want to talk to someone. From booking to your first session, we remove unnecessary friction so getting support feels easy, not overwhelming.
Who are the therapists on InnerHub, and what qualifications do they hold?
Our therapists are experienced overseas professionals who hold university qualifications from their home countries. All hold a Bachelor's degree in Psychology or Counselling, with some also holding a Master's degree.
Before joining InnerHub, each therapist is interviewed and must provide evidence of their identity, qualifications, professional experience and credentials, which we check with the relevant institution or professional body where applicable.
Our therapists are registered overseas, not with AHPRA in Australia.
Why are InnerHub sessions only $59.90?
InnerHub's online, international model allows us to connect Australians with experienced overseas therapists at a more accessible price.
The lower cost reflects differences in operating costs around the world — not a lack of education or experience. There are no subscriptions or long-term commitments: each session costs $59.90 AUD, and you book only when you choose to.
What is your cancellation and refund policy?
You can cancel or reschedule free of charge up to 24 hours before your session starts, for a full refund. Cancelling less than 24 hours before, or not attending, incurs a cancellation fee.
If your professional has an issue and is not able to attend, you're entitled to a full refund or to rebook an equivalent session at no extra cost. Read the full cancellation policy
How do I book a session?
Answer a few questions through Get Matched, then choose your therapist and an available time. Or browse and choose a therapist yourself on our Find a Therapist page. Find a Therapist
Once booked, you'll receive confirmation and instructions for joining your session online.
Do I need to sign up for a subscription?
No. InnerHub is pay as you go: each 50-minute session costs A$59.90. There is no subscription or ongoing commitment, and you choose when to book again.
Do I need a referral to get started?
No referral is needed. You can browse therapists directly or use Get Matched to find someone whose approach suits what you are looking for.
Can I keep seeing the same therapist?
Yes. You can book another session with the same therapist when they have availability, so you can continue the conversation with someone you already know.
What if I would like to try a different therapist?
You can browse other profiles and choose another therapist for your next booking. Finding someone you feel comfortable with matters; you are not tied to one practitioner.