Short answer
It is worth talking to someone about loneliness when it has stopped passing, when it follows you into rooms full of people, or when it is changing how you sleep, eat or spend your days. A counsellor gives you a regular hour to say what is missing and plan small steps back toward people. On InnerHub each 50-minute online session is $69.90 AUD, with no referral and no subscription.
You can have a full calendar and still feel on your own. You can be in a relationship, have a team at work and a group chat that never stops, and still go to bed thinking nobody really knows how you are. If that sounds familiar, you are not being dramatic and you are not the only one.
This post covers what loneliness is, how to tell when it has settled in, and what talking to a counsellor about it involves.
Is loneliness the same as being alone?
No. Being alone is a circumstance: you are by yourself. Loneliness is a feeling: the gap between the connection you have and the connection you want.
That is why some people live alone and feel fine, while others feel lonely in a house full of people. It also explains why "just get out more" rarely helps. If the problem is feeling unseen, more events will not close the gap by themselves.
Why does loneliness show up, and why does it stick?
Loneliness tends to follow change. A move to a new city, a breakup, a job that went remote, a friend group that drifted as everyone had kids, or a loss. Sometimes there is no clear trigger at all.
It can also feed itself. When you feel low on connection, reaching out feels harder, so you wait for others to make contact, they do not, and the feeling gets confirmed. Naming that loop is often the first useful step. If grief or the end of a relationship sits behind it, our pages on grief counselling online and relationship counselling online cover those topics.
How can I tell when it is time to talk to someone?
There is no threshold you must cross. Some signs that it may be worth booking a session:
- the feeling has lasted weeks or months, rather than passing in a day or two
- you feel lonely even with people you like
- you have started turning down invitations, and then feel worse about it
- your sleep, appetite or energy have shifted
- you have no one you can tell the real version of how you are
- you keep rehearsing what you would say to someone, and never say it
If one or two of these fit, a conversation is reasonable. You do not need a diagnosis or a crisis to book.
Talk to someone this week
Get matched with your therapist and book a session in minutes. $69.90 flat, no referral, no subscription.
Find a therapistWhat happens when you talk to a counsellor about loneliness?
A first session is mostly a conversation. Your counsellor will usually ask what brings you in, what a typical week looks like, and when the loneliness is loudest. They will also ask what you would like to be different.
After that, sessions tend to look at a few things, at your pace:
- The pattern. When the feeling arrives, what you tell yourself, and what you do next.
- What you want from connection. More people, or closer ones? Someone to talk to, or someone to do things with?
- Small steps. One message sent, one invitation accepted, one regular thing in your week. Nothing dramatic.
- Looking back at how it went. The next session starts with what happened, including what was hard.
Some people find it easier to start with a stranger precisely because there is no history to manage. A counsellor listens without needing anything from you, and that can be a relief in itself. Counselling is one source of support among many: it works best alongside the people, groups and routines you build, not instead of them.
Our practitioners work within their training. If what you are carrying needs a doctor or specialist care, they will say so and point you to it.
Can I do this online?
Yes, and for some people online is easier. You do not need to travel, and you can book around work or evenings. Sessions run on video inside InnerHub, in a private room, with no app to download. Our guide to online counselling in Australia explains how that works.
If loneliness is partly about being stuck at home or far from others, a video session can also be the first conversation of the week that is not about logistics.
What does it cost?
InnerHub is one flat price: $69.90 AUD per 50-minute session, with no referral and no subscription. You book one session at a time, so you can keep going, slow to fortnightly or pause whenever it suits you. Private counselling elsewhere in Australia often costs considerably more, and our pricing page sets out exactly what you pay.
InnerHub practitioners are experienced and qualified in their own countries. They are not AHPRA-registered, which is why sessions sit outside Medicare. Every profile shows the degree, the country it came from and years of practice before you book.
Note
Free options are worth knowing about too. Lifeline offers a free, confidential conversation any time on 13 11 14, and your GP can talk through what is going on and what else might help.
What can I try this week, whether or not you book?
- Pick one person and send a short, low-pressure message. "Thinking of you, how is your week?" is enough.
- Add one small recurring thing, such as a class, a walk at the same time, or a regular call.
- Notice whether the loneliness is about more contact or deeper contact. The answer changes what helps.
- Tell one person the true answer to "how are you?" once this week.
Not sure where to start?
Take the two-minute quiz to see what kind of support fits, or read how matching works.
Take the quizWhen to get help sooner
Counselling is for ongoing support. If loneliness comes with thoughts of harming yourself, or you feel unsafe, do not wait for a booking. Call 000 in an emergency, or Lifeline on 13 11 14 at any hour. InnerHub is for adults aged 18 and over, and this post is general information, not clinical or medical advice.
General information, not clinical or medical advice. For adults 18 and over. InnerHub is not a crisis service: in an emergency call 000, or Lifeline on 13 11 14.
